FREQUENTLY ASKED QUESTION’S

• DO I HAVE TO PAY A DEDUCTIBLE?
  The amount of deductible that you will be responsible for is determined by your insurance policy. It will be your responsibility to pay your deductible to us when you pick up your vehicle. If you are unsure about your deductible, you can call your insurance agent or your insurance company.

• WILL THE PARTS BE ORDERED BEFORE I DROP OFF MY VEHICLE FOR REPAIR?
  Absolutely. We order your vehicle's parts when we schedule your vehicle for repairs. If your vehicle is left for repairs unscheduled, or towed in as non-drivable, we order the replacement parts immediately after completing an accurate estimate, informing you of the repair processes and costs, and receiving any authorizations necessary from the insurance company.

• CAN YOU MATCH THE PAINT COLOR?

  Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrade the technology and our equipment to ensure fantastic paint matches. We take special pride in our ability to match factory finishes.

• IS THERE A WARRANTY ON THE REPAIRS TO MY VEHICLE?

  Yes. We guarantee all repairs with a Lifetime Warranty.